We take the security of your information very seriously. We have implemented robust security measures to protect your data. All information you provide is encrypted and stored securely.

If you have forgotten your login details, please click on the "Forgot password" link on the login page. You will be prompted to enter your email address, and a password reset link will be sent to you.

The time it takes to process a claim varies depending on the type of claim and the information provided. Our team will process your claim as quickly as possible. We will keep you updated on the progress of your claim throughout the process.

To make a claim, please visit the claim section of the portal. You will be guided through a step-by-step process to provide the necessary information about your claim. Please ensure you have all relevant documents ready for upload.

If your claim is denied, you will receive a notification explaining the reasons for the denial. You have the right to appeal the decision. Please contact our claims department for further information on the appeals process.

If you sell your vehicle, please inform us immediately so we can update our records. You will need to cancel your insurance policy and obtain new insurance for your new vehicle.